Frequently Asked Questions
Are you a manufacture of makeup brushes? ExpandYes. We are a makeup brush manufacture with 2 units located in Haryana, India. We understand our customer’s requirement and based on that we manufacture or customize our products.
Can I request for samples? ExpandYes, we can provide samples of small quantities without any logo according to the customer’s request providing the samples are in stock.
Can you do customization as per my sample? ExpandYes, we can customize samples as per the design provided by you. You get an option to choose ferrule, hair and handle of your choice. This process might take a little bit longer for the first time sampling.
Can you do private branding? ExpandYes, we can do branding with your logo the way you want including, laser, stamping printing and other options.
Do you also do large mass production orders? ExpandYes, we have the capability to produce large number of brushes with an average monthly production of 30,000 brushes.
Can you give competitive prices? ExpandThe price is different for different textures, shapes, sizes, and quantity. Please request for the quote as per your requirement.
What is your turn around time or lead time? ExpandFor samples it will take at least 14-20 business days and for regular production it takes 30-40 days based on the design and style.
What are your delivery channels? ExpandWe have different delivery methods for our customers and it will be based on the availability of the delivery resource available for fast and smooth delivery.
What are your quality assurance processes? ExpandWe keep a track of quality from the first stage and on each and every point till end we make sure that we are giving the attention to quality to fulfill our commitment to the customers.
Can you provide a customer portfolio to see the list of companies you have worked for? ExpandYes. we have a large base of customer portfolio, I can send you some photos for your reference and confirmation.
What are your terms for the companies? Expand What is your after-sale policy? ExpandWe regard after-sales service as our last pursuit of perfection. We guarantee that any unsatisfactory products will be taken care of.